Jason provided awesome customer service and was very helpful
Staff was great and Jason knew his stuff and went into great detail over the different options that was available for my jeep and what would work best and even came out and help set up the radio to how I like it. Thanks and great job Jason
Of course as a female it’s hard to know if you are being taken advantage of at any type of auto shop, dealer, etc. I called for pricing around the valley and they were by far the cheapest for just two door speakers. This was a gift for my husbands Father’s Day and birthday gift. His speakers blew and the door handle broke when we tried to self replace. So it’s been two years like this. The rep didn’t try to make me spend more than I needed and let me know only a certain part would work due the low profile of the door. Even better.... the door handle was fixed too!! I think I’m more happy about that part. I didn’t pay more for the repair of the handle as they just did it out of great service. I’ll definitely be back for my remote start on my SUV.
I went down there thinking I had an appointment because of Cody and while I was waiting two guys go outside in to their car smoking weed they kept the windows up and got high. Will not let these guys back in my vehicles ever again or get ahold of my keys. This is a big no no if you get high and make my food not so bad but your getting high and getting ahold of something that expensive you are going to get tempted to still it because you are high out your mind. We were right there when you lit up. Also stop Disconnecting peoples radio when you put an alarm in it then trying to charge them to reconnect it.
These guys are awesome!! I brought in my 2011 Mercedes to upgrade the head unit, and add a backup camera. Jeff, my salesperson, made sure I had exactly what I was looking for, and didn't pressure me into buying the most expensive equipment. He got me exactly what I wanted and stayed within my budget. Ian, one of the managers there, also ended up saving me even more money once he was working on my vehicle and realized one of the pieces of equipment we thought was needed, actually wasn't necessary. These guys took care of me, and I absolutely love my new audio upgrade! I kept my factory speakers and they sound even better than before! Audio Express is always the place to go, and a special shoutout again to Jeff and Ian at this location who really went above and beyond to take care of me!!
These guys are awesome!! I brought in my 2011 Mercedes to upgrade the head unit, and add a backup camera. Jeff, my salesperson, made sure I had exactly what I was looking for, and didn’t pressure me into buying the most expensive equipment. He got me exactly what I wanted and stayed within my budget. Ian, one of the managers there, also ended up saving me even more money once he was working on my vehicle and realized one of the pieces of equipment we thought was needed, actually wasn’t necessary. These guys took care of me, and I absolutely love my new audio upgrade! I kept my factory speakers and they sound even better than before! Audio Express is always the place to go, and a special shoutout again to Jeff and Ian at this location who really went above and beyond to take care of me!!
I love my mustang and with the help of this location I have had many items installed to my wants/needs on top notch clean highs to nasty deep bass in a good way!great job guys and thank you
Did not keep apotment with me I guys others where paying more. I myself will never go back I will go to tint world or sounds good to me
After shopping at one large retailer and two smaller east valley car audio stores, I decided to use Audio Express in Mesa. I heard mixed things from their competitors (of course) but checked google reviews about this store and saw some nice comments so figured I'd give them a shot even though they're a bit of a drive from my house. Spoke with Ian, the manager, via phone first and explained to him what I was looking for. Was looking to supplement my trucks factory system without losing factory functionality and add some bass. Ian asked the kind of music I listened to and knew my vehicle very well so put together a great quote for me. He also made room to have my install done over the weekend and made sure that the installer knew about my asks. When dropping off the truck the person I worked with I believe was named Lawrence... he was very helpful and accommodating. The installer was great and asked me where I wanted everything mounted and told me what to expect. There were no surprises or up-charges: They could have easily sold me a 12" woofer that would have been more expensive but they promised me that I'd get the base needed from the single enclosed 10" kicker under my back seat. Amplified my factory and sub and they both sound amazing. I can't even turn it up half way and I get clear sounds and nice bass. The icing on the cake was they gave me a military discount which saved me a few bucks. They also called me a couple days ago to do a follow up call to see if I was satisfied.
This place has it together and I have absolutely no complaints regarding price, staff, or qualify. Definitely recommend giving them a shot. Hope this helps!
Oh hell no! I was pressured into buying more than I needed, over charged and disgusted. Buyers remorse within 24 hours. Great salesman, I was duped.
I went to install a new stereo, Jason and Jeff were very cordial and helpful. Mike was very professional in the installation. Customer service was very impressive . Would recommend. Thanks for the clean and professional installation
Huge selection of car audio products, but the salesman tried to take me for a ride. Wanted to sell me on a $540 subwoofer install with tons of unnecessary upgraded parts. Getting my install done at the north tempe location instead for $250 cheaper
Came in to upgrade my old deck and door speakers. I was upgraded because the one I wanted was a floor model so that was cool. The install did take awhile, I ended up having to go back because of the install, but they totally took care of me. Got the right mounts and everything is solid door speakers sound great love the new deck! Great place to come I've used audio express for a lot of stuff.
Terrible! My husband had a sound system and remote starter installed. They installed the remote starter wrong leaving my husbands truck stranded and not abke to drive because it was pulling all of the power from his truck. Burnt something up inside his transmission as well. Our machanic couldn't believe how terrible and careless they were. Over 500 bucks spent for the remote starter just to be torn out and thrown away plus all the money spent fixing his truck. I work with a very large population of people and warn everyone against using these guys.
Always booked out too far for installations...
Ian is the best! This business goes above and beyond when it comes to customer service. Thank you for helping this “old lady” out with her old trucks system.
boo go somewhere else